Brooks: How The Government Works

David Brooks writes in the New York Times:

We in the commentariat spend a lot of time reporting on the White House and the U.S. Capitol, but relatively little time reporting on the dozens of federal buildings around them where public policy actually gets executed. We engage in debates about the size of government but spend little time directly observing what government is and isn’t good at.

To help compensate, I spent some time this week at the Department of Housing and Urban Development. It is headquartered in a dispiriting 1960s building that is brutalist on the outside and dreary within — 10 stories of basement, as the employees say.

The secretary, Shaun Donovan, was trained as an engineer and is a numbers guy. He learned from his experience as New York City’s housing commissioner that you can’t fight social problems like crime and homelessness unless you have good data. So he helped create a program called HUDStat, which tracks homelessness among veterans and the results of the various efforts to combat it.

I observed a strategy meeting led by Donovan and Scott Gould, the deputy secretary of the Veterans Administration, with about 30 career personnel and political appointees. The purpose of the meeting was to see which regions were doing a good job of getting the veterans treatment and housing vouchers, and which weren’t. (Democrats seem to feel comfortable using vouchers to address housing problems but not education and health care problems.)

The career workers at the meeting were impressive. They made short, highly informed presentations and answered arcane questions about legislative history. They had achieved a herculean task of getting two government agencies to agree on a single data set, a single methodology and a single progress report.

Homelessness touches many government services, from housing to education, and the federal workers presented complicated flowcharts trying to organize overlapping programs into one coherent system. How do you set up services for a homeless female veteran who has a drug addiction, psychiatric problems and is a victim of domestic violence?

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